1. Information Collection
We collect personal information from you to provide and improve our services. The types of personal data we may collect include:
- Personal Identifiers: Name, email address, phone number, and shipping/billing address, which you provide when creating an account, placing an order, or subscribing to our newsletter.
- Payment Information: Credit card details, debit card information, or other payment method details (such as UPI or bank transfer details) processed during checkout. Note that we do not store full payment details on our servers; these are handled securely by third-party payment processors.
- Device and Usage Data: Information about your device, browser type, IP address, and browsing behavior on our Website, collected automatically through cookies and similar technologies.
- Cookies and Tracking Data: We use cookies to track user preferences, session information, and analytics. This may include data on pages visited, time spent on the site, and referral sources.
We only collect information that is necessary for the purposes outlined in this policy. You may choose not to provide certain information, but this could limit your ability to use some features of the Website.
2. Use of Information
We use the collected information for legitimate business purposes, including:
- Order Processing and Fulfillment: To process your purchases, confirm orders, handle payments, and ship devotional products to you.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues related to your orders or account.
- Promotions and Marketing: To send you promotional emails, newsletters, or updates about new products, offers, or events related to our devotional items (with your consent where required). You can opt out at any time.
- Improvements and Analytics: To analyze Website usage, improve our products and services, personalize your experience, and enhance site functionality.
We do not use your information for any purposes unrelated to our e-commerce operations without your explicit consent.
3. Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data (such as payment information) during transmission using Secure Sockets Layer (SSL) technology.
- Secure storage of data on protected servers with firewalls and access controls.
- Regular security audits and updates to our systems to address potential vulnerabilities.
- Compliance with industry standards for data protection.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we commit to notifying you in the event of a data breach as required by applicable laws.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data in the following limited circumstances:
- Service Providers: With trusted third-party partners who assist us in operating the Website, such as payment processors (e.g., Razorpay or PayPal), shipping and logistics partners (e.g., courier services), and analytics providers (e.g., Google Analytics). These parties are contractually obligated to use your data only for the services they provide to us and to maintain its confidentiality.
- Legal Authorities: If required by law, such as in response to a court order, subpoena, or government investigation, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction, subject to the same privacy protections.
We ensure that any shared information is limited to what is necessary and protected under appropriate agreements.
5. Cookies
We use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your experience on our Website. Cookies are small text files stored on your device that help us remember your preferences, track usage patterns, and deliver personalized content.
- Types of Cookies: Essential cookies (for site functionality), performance cookies (for analytics), and marketing cookies (for targeted promotions).
- User Options: You can manage cookies through your browser settings, such as blocking or deleting them. However, disabling cookies may affect the functionality of certain parts of the Website. For more details, refer to your browser’s help section or visit sites like.
By continuing to use our Website, you consent to our use of cookies as described.
6. User Rights
You have rights regarding your personal information, and we are committed to facilitating their exercise:
- Access: You can request a copy of the personal data we hold about you.
- Correction: If your information is inaccurate or incomplete, you can request updates or corrections.
- Deletion: You can request the deletion of your data, subject to legal retention requirements (e.g., for order records).
- Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us. You may also opt out of certain data collection practices, such as cookies.
To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe, typically within 30 days, and may require verification of your identity.
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us at:
- Email: saatvikkart@gmail.com
- Phone: +91 99711 30466
We are here to assist you and value your feedback.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Effective Date” at the top. We encourage you to review this policy periodically. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.
If we make material changes that affect your rights, we will notify you via email or a prominent notice on the Website.